Refund Policy
- Please Read Before Purchasing
Thank you for your interest in the Emergency Exit System. We appreciate your support and commitment to emergency preparedness.
All Sales Are Final
Due to the digital nature of our product, all sales are final and non-refundable. Once the Emergency Exit file has been delivered, we cannot issue a refund under any circumstances.
This policy is in place to protect the integrity of our digital content and prevent unauthorized distribution.
Support for Technical Issues
If you experience any technical issues with your download (e.g., broken links, file format problems), please contact us immediately at: emergencyexit@shaw.ca with ‘Support‘ in the subject line. We are happy to help and will ensure you receive your purchased files successfully.
Please Review Carefully Before Purchase
Before completing your order, make sure you:
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- Understand what is included in the system (binder, page protectors & tabs not included)
- Have reviewed all product details and sample content
- Have the means to open and print a PDF document
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By purchasing, you agree to:
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- The immediate delivery of a digital product
- A no-refund policy after the transaction is complete
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Personal use only; redistribution or resale is prohibited
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Thank you for respecting our work and for being part of a preparedness-minded community.
We’re honored to support your efforts to keep your family safe and ready.